Feedback or complaint
We believe it is important that we can help you properly and that you are satisfied with our care. Despite our good intentions and efforts, you may feel that we have approached or treated you carelessly or incorrectly. We would like to hear from you if you are not satisfied and invite you to discuss this with us.
Make an appointment with us to clarify the problem. This usually solves a lot.
If we cannot jointly reach a solution that is satisfactory to you, you can submit a written complaint to the independent complaints committee of the SKGE. There are no costs associated with the complaints procedure.
Practical Information
The practice is accessible by appointment only during office hours, from 8:00 AM to 5:00 PM.
For urgent medical issues outside these hours (from 5:00 PM to 8:00 AM, at weekends, and on public holidays), please contact the Utrecht Emergency Post via https://spoedpostutrechtstad.nl/ or call +31 (0) 88 – 130 96 70.
The following NZA rates 2025 apply to patients without Dutch insurance and patients who are not registered with us:
- Consult: €35,15
- Consult longer than 20 minutes: €67,01
- Visite: €51,08
- Visite longer than 20 minutes: €82,94
Stadseiland General Practice
- Koningin Wilhelminalaan 3
- 3527 LA Utrecht
Opening hours
| Monday | 08:00 to 17:00 |
| Tuesday | 08:00 to 17:00 |
| Wednesday | 08:00 to 17:00 |
| Thursday | 08:00 to 17:00 |
| Friday | 08:00 to 17:00 |
| Saturday | Closed |
| Sunday | Closed |